Currently there is no way for an instructor to turn on this feature or to request it. Since the start of the pandemic our workaround has been to ask instructors to change the media title to include the acronym RFCC (Request For CC), we then search daily for this and send any files off for processing. One inconvenience with this process is that any uploaded file does not contain the section details like the course code so our disability team were not sure how to handle the billing as Closes Caption is currently funded by two groups. The workaround for this problem has been to adjust the title as admins to include the course id its published to and change the acronym to CCS (CC Sent) before we send the file to be captioned.
It would be great to have an option to either turn on Close Captions for a section or give the Instructors an option that flags that file for CC which admins could then search for and easily send for processing in bulk.