EchoVideo

When a Zoom video is successfully ingested into EchoVideo, we would like to enable a workflow that relays the successful ingestion information back to Zoom with a request that Zoom automatically delete that video in Zoom. This is because we don't bring all Zoom content into EchoVideo - for the media that we do bring in, we don't want it in Zoom as well, and this automated workflow would manage that for us.

the auto-generated chapters did a decent job at sectioning, but there are several additional points it didn't catch. I added graphics to the video at the specific points I hoped for chapters and that part didn't go well. As I believe it's looking at the transcript, some key words might be "moving on," "next," "question #."

Currently, instructors can hide/unhide a recording or slide to students, but the class is still visible to students. It would be great to hide the whole class to the students as well.

Now there is no way to collect user account creation date and creation source (whom create the record), on both webUI admin role and API/CSV. Please consider to develop new data type to extract these information. These can be collected through webUI, LTI, manual CSV or API.

Currently the exported report lists the students first and last names in a single data cell, so it cannot be sorted by last name.

Provide the ability to add a call out box (with a palette of colors to choose) and add a hyperlink functionality for linking to external resources to a video editor. Owners or those with edit permissions could add these features at specific start and end times anywhere in the video. This would help with calling a viewer's attention to important information on a topic(s) being taught. Adding a hyperlink functionality would also be valuable when there are external resources much like you can do with a media slide or a multiple-choice polling question > embed media. Or could also have the functionality to link to a Presentation. Adding these features would be valuable for viewer engagement while watching the video. Lastly, a reactions feature would also provide viewer's the ability to interact on the content while also giving the instructor feedback on student understanding and engagement without embedded polls. Microsoft Stream video player, and other video editors like Adobe Rush and Microsoft Clipchamp have call out features and hotspots (hyperlinks). Please consider adding this functionality to the EchoVideo media editor, doing so would save faculty time for downloading the video and editing it outside of the platform in advanced editors then uploading it back to EchoVideo to post in Canvas. These features would be valuable engagement elements to teaching and learners.

Our team works frequently between Echo and Canvas. Whenever we access Canvas and then access Echo, our admin role is demoted to instructor. This is cumbersome to have to always promote to admin after working in Canvas.

Currently, there are 5 User roles in Echo360 ALP; Admins, Instructors, Schedulers, Students, Teaching Assistants At the institution level, there are various users who only need to access certain features in Echo360 ALP and the only role available would be the ‘Admin’ role, which would give them too much access rights. As such, we would like to request for an access control matrix feature to be developed for the institution administrators. This would allow customization of the privileges for each Role or create a new Custom Role with custom privileges that are different from those listed and fixed in https://support.echo360.com/customer/portal/articles/2940252-user-roles-capabilities-and-limitations This would allow the administrators to create custom roles with specific access rights to the various tools, based on the institution’s security policy. For example, a ‘Report Builder’ role can be created and assigned to our business users who only need to access the Analytics dashboard page/tab in ALP; a ‘AV Support’ role to allow the technical support staff to access only the Captures page/tab in ALP. Thank you!

It would be a useful addition to allow the ingest of 360 degree videos from OneDrive, the files are usually very large and takes time to upload, or have the ability to re-process files that have been ingested as "flat" files to 360

Please improve the video player interface and software settings. There is a recurring issue with the spacebar functionality for playing and pausing videos. When watching a lecture video, pressing the spacebar to pause often results in the hub losing focus, meaning I can’t use the spacebar again to resume playback or the arrow keys to rewind or fast forward. Instead, I have to manually use the mouse to click the play, pause, or navigation buttons. While this doesn’t happen every time—sometimes I can use the spacebar without any problems in full-screen mode—it occurs about 90% of the time and significantly disrupts the user experience. Occasionally, I can resolve this issue by clicking directly on the video screen itself, after which the spacebar and arrow keys resume working. However, this solution is inconsistent, and I haven’t been able to identify a reliable pattern. Sometimes cycling between the play and pause buttons a few times helps, but again, it’s not a foolproof fix. Additionally, mobile support needs improvement. Specifically, when accessing Echo videos through the Canvas app and subsequently using a browser, there is no hub option to enable full-screen mode for videos. While I understand there is a dedicated app, it doesn’t seem to be functional yet, leaving the browser as the only option. This makes it frustrating to play, pause, rewind, or fast forward videos. Addressing these issues would greatly enhance usability across platforms.