Getting an Error within Echo Library
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Rebecca Foweraker
Hi, We have just had this turned on in our UAT environment and I have done a few quick tests- however while I was able to download the videos from within the browser they seem to have failed going into my library - see below.
The actual recording etc was all pretty easy to do. Anyone else getting this? Cheers Bec
Hannah Petty
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Hi Rebecca, we were able to push out a fix this afternoon. If you run into any more issues, please don't hesitate to let us know!
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Shaun Procter
Thanks for letting us know Rebecca. We have become aware of a processing issue for captures created using Chrome on Windows. A fix for this is about to go into QA and should be pushed out soon. If that doesn't apply to your case can you please let us know the browser and OS you were using. Thanks.
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Martin Hill
Working ok for me