Ingested Zoom Transcripts not updating when Media edited
C
Carolyn Stagg
We have noticed that editing media ingested by Zoom does not update the transcript without us sending this through ASR. Is it possible for the edits and transcripts to match when edited without the need to push through ASR?
M
Mikee Elliott
Yes!
This is a confusing gap for users!
Regardless of where the media originates, the transcript should be re-done if the media is edited, as per the logic already in place for checking the audio track for changes. Excluding a piece of media that's been saved as new content because the parent media was ingested from zoom does not make sense, and results in terrible text/speech output from the playback