Scheduled Maintenance alerts to proactively display correct date/time of the timezone client is in
not planned
A
Adrian Godoy
When Echo raises scheduled maintenance or outage alerts, currently the date/time is in UTC and relies on end users to manually convert the timezone which is risk of human error. It would be great if the dates/times of the outages are displayed already in the timezone the client is in.
Thank you!
Marc Jennings
marked this post as
not planned
Marc Jennings
Hi Adrian Godoy,
Thank you for taking the time to share this feedback, we really appreciate you highlighting it.
The status page and notification system we use is powered by a third-party service (status.io), which currently controls the timezone used in maintenance and outage notifications. At the moment, their platform does not support displaying multiple timezones or automatically adjusting notifications based on a recipient’s location.
That said, we understand how helpful this would be for teams operating across different regions, and we’ve raised this with our partner as a feature request on your behalf. If they introduce support for timezone-aware notifications, we’ll be sure to update this request and let you know.
Thanks again for bringing this to our attention, it is feedback like this that helps us continue improving the experience for everyone.
With kind regards,
Marc
Kathryn Stewart
marked this post as
received
Hannah Petty
Merged in a post:
Scheduled Maintenance alerts to proactively display correct date/time of the timezone client is in
A
Adrian Godoy
When Echo raises scheduled maintenance or outage alerts, currently the date/time is in UTC and relies on end users to manually convert the timezone which is risk of human error. It would be great if the dates/times of the outages are displayed already in the timezone the client is in.
Thank you!