Support for GoPro native .360 video format
considering
T
Terry Willmer
EchoVideo does not currently support the GoPro native .360 video format. This is the format that 360 degree GoPro cameras save natively to local storage.
The .360 file extension is rejected by our file picker
If the .360 file is renamed to .mp4 the file picker accepts the file. The media processor is then able to process the file but the resulting output is rotated 90 degrees, as in this demonstration: https://echo360.org.uk/public/media/c57bee9a-429f-439a-85ac-0caeab0fc596
Here is the source media for the example above: https://echo360.box.com/s/3wszjtpausw8w6dxupy17sjzq58yvc50
The customer found no settings on the GoPro to save media natively as .mp4. Their workaround is to export the media as .mp4 from GoPro proprietary software. When this is done, the .mp4 is NOT rotated 90 degrees, in other words, the media is processed in the expected way
Created by Anthony Garcia-Hill
Hannah Petty
considering
This was moved to "Complete" as an error with our automation. Sorry about the confusion Terry Willmer, this is still Under Review.
Echo Team
Hello Terry, we are so glad to recieve great ideas for making our product even better. Your feedback is very valuable to us and we thank you for taking the time to share it. We are sorry to say that we can't work on your idea right now as we have other projects in progress, but we will certainly consider it for the future. We appreciate your support and your understanding. Thanks again for being a loyal customer of EchoVideo!
Kathryn Stewart
considering