EchoVideo does not currently support the GoPro native .360 video format. This is the format that 360 degree GoPro cameras save natively to local storage.
The .360 file extension is rejected by our file picker
If the .360 file is renamed to .mp4 the file picker accepts the file. The media processor is then able to process the file but the resulting output is rotated 90 degrees, as in this demonstration: https://echo360.org.uk/public/media/c57bee9a-429f-439a-85ac-0caeab0fc596
Here is the source media for the example above: https://echo360.box.com/s/3wszjtpausw8w6dxupy17sjzq58yvc50
The customer found no settings on the GoPro to save media natively as .mp4. Their workaround is to export the media as .mp4 from GoPro proprietary software. When this is done, the .mp4 is NOT rotated 90 degrees, in other words, the media is processed in the expected way
Created by Anthony Garcia-Hill