Teaching Assistant cannot login to Echo360 UC Personal?
complete
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Terrence Stuber
I have a TA who is already listed in Echo360 as a user and she is not able to login to the UC desktop platform. The only role she had at the time was Teaching Assistant. I noticed in the Institution Settings there is not an option for giving TAs access to UC installers so I assumed they already had access. The User Roles KB article (https://admin.echo360.com/hc/en-us/articles/360035035452-User-Roles-Capabilities-and-Limitations#h_50036ddf-65ed-4790-a53a-3180aadaeb10) even lists UC access as a ‘CANNOT’ function of the Teaching Assistant role.
With this COVID-19 stuff pushing most of us online even for delivery of labs, it would be helpful if TAs could create ad hoc captures either online in the Echo360 dashboard or through the desktop program. It opens up a lot of freedom and flexibility for all involved in the delivery of the content.
It is possible she was just doing something wrong, but after switching her to an instructor, she now has the ability to get logged in without a problem.
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complete
Hannah Petty
marked this post as
defining/designing
Hannah Petty
Hi all, thank you so much for your feedback! We are excited to share that this feature is now coming and is currently planned as a part of our roadmap for this year.
Echo Team
Thank you for taking the time to share your valuable feedback. Although we are not in a position to incorporate your suggestion into our current roadmap items, we appreciate your input and will keep it in mind for the future. Please continue to share your feedback as it helps shape our product. We also encourage others to add their voices to the conversation by commenting or voting on this idea.
Kathryn Stewart
marked this post as
considering