Seeing learner point of view as an author/administrator to aid in troubleshooting
considering
L
Luc Swaan
As an administrator in Habitat, I would like to be able to 'log in' as a specific learner to troubleshoot issues the learner has run into.
This is a feature that, for example, Totara has: as an administrator I can temporarily log in to a user's account to replicate errors they may run into. This is a very useful feature for us as we can swiftly and independently investigate without having a long back-and-forth between us and the learner. I know I could technically reset a user's password and log in that way, but that would disrupt the learner's session/experience and I'd prefer a less disruptive investigation method.
J
Josh Maccombs
considering