Ipad Ech0360 application increase in size when upload files.
available today
Sami Korell
Looks like it caches the video within the application, basically taking up space until it no longer works. There is no option to clear this cache and only option is to delete the application and re-install it. Please add a clear cache option or have it happen automatically once the video has been upload to EchoVideo portal.
Thanks
Sami
Hannah Petty
updated the status to
available today
Hi all, this week we released a new version of the EchoVideo mobile app that should address these storage issues: https://support.echo360.com/hc/en-us/articles/47456744141581-EchoVideo-2026-Deployment-Notes-20-July
Kathryn Stewart
updated the status to
retired
Hannah Petty
updated the status to
considering