"One question I have relates to correctly alphabetizing the names when downloading Excel files to my computer. Every semester I have students with the same last name, but the data is not always alphabetized properly. I assumed the clicker data would be ordered the same way the names show up in Canvas since the names are taken from Canvas. This has been an issues for quite a few years. When I used iClicker, I was able to add numbers to the beginning of names when there were multiple students with the same last name. Representatives from Echo360 have been told this for several years but the problem still persists."