Custom User Roles and Access Control Privileges Matrix
considering
Y
Yazid Idris
Currently, there are 5 User roles in Echo360 ALP; Admins, Instructors, Schedulers, Students, Teaching Assistants
At the institution level, there are various users who only need to access certain features in Echo360 ALP and the only role available would be the ‘Admin’ role, which would give them too much access rights.
As such, we would like to request for an access control matrix feature to be developed for the institution administrators. This would allow customization of the privileges for each Role or create a new Custom Role with custom privileges that are different from those listed and fixed in https://support.echo360.com/customer/portal/articles/2940252-user-roles-capabilities-and-limitations
This would allow the administrators to create custom roles with specific access rights to the various tools, based on the institution’s security policy.
For example, a ‘Report Builder’ role can be created and assigned to our business users who only need to access the Analytics dashboard page/tab in ALP; a ‘AV Support’ role to allow the technical support staff to access only the Captures page/tab in ALP.
Thank you!
Marc Jennings
Merged in a post:
New role in Echo Video
D
David Suen
Hi - Can we please have a new role called Tech (just example) in EchoVideo? Currently we have some technician to do the Echo configuration (i.e. audio/video) and does not need to have user / course..etc management. By giving them admin right I think it is too powerful and not necessary.
For this role, can it just be able to change the setting of the Echo room (e.g. changing input, network..etc) and no access to organization settings, create / delete room ...etc?
K
Katie Becker
There is a feature request to allow for custom roles https://echo360.canny.io/echo360-feature-requests/p/custom-user-roles-and-access-control-privileges-matrix I most definitely agree. We need to have the ability to set custom roles for specific individuals inside of our tenant. We have the same going on here at our instituation that we would love to isolate to what we want to allow them to do.
J
Jonelle Lonergan
Deeply frustrating to see this one bumped back to Considering. We have several roles -- technician, support staff, dept. admins -- each of which only requires a sliver of the permissions that the Admin role currently grants.
This post was marked as
considering
This post was marked as
in development
K
Katie Becker
We would really like the ability to define permissions for roles as Admins for specific techs and other users. Will this be something that will be part of the Folders phase 3 or 4 enhancements?
Hannah Petty
Merged in a post:
Customizable user permissions or Technician Specific Role
E
Edward Gudemann
Would like a user type that would serve technicians that would give access needed to provision devices, configure and troubleshoot hardware issues. This would include the rooms tab, Captures tab, Institution settings but no access to user account info etc.
Hannah Petty
Merged in a post:
Designated Admins - more granular permissions
R
Richard Stein
We use designated admin roles to give embedded techs access to troubleshoot Echo360 issues before raising them to a centralized specialist.
I would like to have more granular permissions in the designated admin tab -
-giving access to the Rooms tab to see room status, but not modify settings,
-giving access to Users tab to look users up, but not change users information,
-not having access to change institution settings,
-others based on community feedback
Hannah Petty
Merged in a post:
Scheduler Role with access to captures page
N
Naveed Shah
The scheduler role in Echo360 is similar to that of Admins, but can only see the Courses and Imports/Exports tab. It would be ideal for our staff members if a user with a schedular role also had access to the CAPTURES page, where they can see the status of their scheduled sessions. We want access to the CAPTURES page for schedulers. Ideally, disabling ROOM access with an on/off Toggle for more control is "Should Have" for us.
Hannah Petty
Merged in a post:
Read Only Role for Service Desk/Support Staff
A
Anne Davis
We would like a read only role to enable support staff to view current recordings and allow them to assist customers with quick queries in respect to whether recordings are taking place or have been scheduled, without having full admin access within Echo360.
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