EchoVideo

Could paid-for Closed Captions also automatically be added to the Transcripts track? A simple copy is all that is needed since the Transcript track .vtt file is in exactly the same format as the closed caption .vtt file. We need transcripts from closed captions that don’t require an admin to manually download the captions file and then re-upload into the Transcript track every time a new recording is automatically captioned. We have lots of users who have recordings that are regularly closed captioned where they need human generated transcripts based on those expensive ($180 per hour) closed captions as well which are usually significantly more accurate and cleaned-up than ASR transcripts. Parity with the captioning/transcribing workflow of the old ESS in this case would be excellent.

Our ASR settings currently transcribe all section-published media, but we're starting to use Collections more widely, and the ASR service would be useful here too without transcribing all content.