Knowbly

Some themes in Knowbly have "bold text" and noticed that when trying to actually Bold "bold text" in a paragraph, it was actually doing opposite of what was expected for the Content Creator, however, when viewing as a learner, it worked correctly. Please see video below to help explain as this does not make sense and was told this is expected behavior: https://www.loom.com/share/d00b6b57c3d542f9bd78f948f079fce5?sid=c2f3fe53-0195-4e7c-87e6-2796616911ee The Support team looked at it and said this was expected, however, some changes would be helpful. From the support team: I was able to recreate the behavior you showed in your video. My analysis of the situation is slightly different than how you presented the issue. The way you presented the issue was that the text was not bolding as expected. If the text was set to bold it is actually smaller then when it is not bold. Which is true for the configuration you showed. The way I am interpreting this is that when you update the font size for paragraph text on the theme to "Bold 700" or above the regular "non-bolded" text is actually larger then the bolded text. So, when bolded the text ends up being smaller which is counter intuitive. So the way you presented it is correct but I wouldn't say that the text is not being bolded just that when bolded the "bold" text is actually smaller then the regular text. This is currently expected behavior because the bold paragraph text has a set size and that is not changed when changing the font size for the regular non-bolded paragraph text. This can certainly be a feature request to improve this experience such as giving the user the option to adjust the font size of the bold paragraph text as well as the regular text. Or maybe a request to scaling the bold text according to the regular text font size automatically.

Currently, when a Knowbly course is published with specific scoring settings, any updates made to the course followed by re-publishing result in the scoring settings being reset to defaults. This requires the course creator to reconfigure the scoring settings each time, which can be both time-consuming and error-prone. We would like to have the option during the publishing processing to either keep the previous scoring settings or reset the scoring settings.

We would like video assessments to support full screen mode while on desktop.

We have received a few requests if there is a block option to add "code" as a block similar to how you can in Articulate Rise. Currently right now, when creating a course you can only view in "code view" in a text block but this isn't visible to learners when they take the course. If you simply just "paste" code into a text block it isn't in the same format and font that code typically is seen in Articulate Rise's code block below. Attached is sample from Rise:

It would be great to have an option to select which theme is the default theme used each time a new course is created. Right now, any time a new course is created, the default theme is "Knowbly Sans"

Currently we don't have the option to turn case sensitivity off in the fill up option adding to the videos. If we add answer 'a' and users type 'A' it will marked as incorrect.

We a question in regards to fonts in Knowbly. We couldn't find the following fonts below so curious if you can help us with anything similar to these fonts and what you would recommend. Similarly can these fonts be added to Knowbly? BERTHOLD AKZIDENZ GROTESK Condensed SENTINEL ACUMIN PRO REGULAR Let us know if it's possible for these to be added or what can be done here.

It would be great if there was a way to download the lessons created within Knowbly as a any type of file (csv, pdf, etc.) rather than only having the course as a SCORM file. This would help to ensure for future references that they know what they are putting inside courses.

For Auzmor clients, it is important that links in emails direct users to Auzmor rather than Knowbly. We anticipated this functionality would already be in place and were disappointed to find it is not working as expected.

We frequently receive feedback from our learners that they receive incomplete marks on some lessons and are unsure which widgets they missed clicking, even after multiple attempts. It would be very helpful if Knowbly could include a feature highlighting the missed parts of a lesson or chapter and preventing progression to the next lesson until all required elements are clicked.