EchoVideo

As an Admin at an institution with a lot of Rooms, I need the ability to remove old MAC addresses from the Add Device to Room modal. The Add Device to Room dropdown contains many old and no longer used device MAC addresses and I would like to clean that list up to remove that old data from my tenant.

A number of students have highlighted they don't like how the side bar show automatically. Are we able to hiding the hide side bar on student view as default, as a number of student have mentioned this limits their view and haven't been able to locate where to hide it without our reply. Also this previously has displayed as an overlay on the right side, is there a reason it's been moved to the bottom the footer.

A good majority of our faculty are embedding their media and are finding it difficult to locate the media names in the table grid. It would be great if a search bar were added and the ability to sort the column of data in Ascending or Descending order like you can in Section Analytics. Please see the sample image.

Our previous video platform processed/rendered videos quite quickly. Echo360 seems to take about as long to process and be available for viewing as the video is in duration. Is there a way that processing time can be shortened?

Staff had recorded audio tests in multiple units but students were able to download transcription for the answer. Staff have about hundreds of audio used in testing. Would be good to be able to disable the showing/download of transcription.

Blank and audio-less recordings should be excluded from the calculation of allocated Automatic Speech Recognition (ASR) hours. With advancements in AI technology, it should be feasible to automatically identify and exclude recordings that have no audio or only contain silence from the ASR hour calculations. This improvement would ensure that ASR-allocated hours accurately reflect valid recordings, thereby optimising resource allocation.

It would be nice if the value of the Last Login column from the Users page was added to the Users API endpoint to assist with identifying which users have logged in directly to the EchoVideo platform versus coming from the LMS integration.

Why is it that when I select feedback from the echo360 settings I still have to login to canny?

we need the ability to monitor and track device (hardware and software), scheduling, system health and various alerts via cloud based monitoring system, Dynatrace.

As an Admin, it would be nice if the system could automatically reprocess videos that have failed in processing. Doing this manually can be time consuming if we have to reupload from the legacy device UI. Perhaps if it fails again in reprocessing, it could then alert Echo360 Support and/or an Admin in the University/Partner site to investigate and/or escalate to support for investigation.